Shipping policy
DESTINATIONS AND COSTS
We currently deliver to supported addresses within the United States. International delivery is not available.
Unsupported-address orders may be canceled and refunded.
Standard shipping is free without a minimum purchase. Charges for other available services appear at checkout. Undisclosed mandatory shipping, handling, or service charges are not added after purchase.
PROCESSING
Orders normally require 1–3 business days to process after successful payment authorization.
Business days are Monday through Friday, excluding United States public holidays.
Our cutoff is 6:00 PM Pacific Time. Orders received afterward begin processing the next business day.
DELIVERY ESTIMATES
Standard transit generally takes 3–7 business days after processing, for an estimated total of 4–10 business days.
Delivery dates are estimates. Holidays, busy periods, weather, carrier interruptions, address problems, and other circumstances may cause delays.
Where required, we will notify you of shipment delays and provide cancellation and refund options.
TRACKING AND ADDRESSES
An order confirmation follows checkout. Tracking is emailed when available; carrier updates may take time.
Provide accurate delivery information. Contact us immediately for corrections; changes cannot be guaranteed after processing starts.
DELIVERY ISSUES
For delayed, missing, damaged, incomplete, or incorrect shipments, send your order number and relevant photographs. We will investigate with the carrier or fulfillment provider.
CONTACT
Clcmgs
3124 Hartland Pkwy
Lexington, KY 40515
United States
CS@clcmgs.com
