Refund policy

RETURN WINDOW

Request a return within 30 days after delivery by emailing CS@clcmgs.com.

Include your name, order number, item, and reason. Wait for return instructions before mailing merchandise.

ELIGIBILITY

Proof of purchase is required. Items must be unused, unworn, and in their original condition, with original packaging, tags, and accessories.

Used items, items damaged after delivery, or items missing components may be ineligible, except for defects, incorrect fulfillment, or protections required by law.

RETURN SHIPPING

Returns are completed by mail following our instructions.

Customers pay return postage for changes of mind or ordering the wrong item.

For damaged, defective, incomplete, or incorrect deliveries, contact us with your order number and photographs where available. Following review, we will arrange an appropriate resolution, including a return label or reasonable postage reimbursement where appropriate.

We do not charge a restocking fee.

REFUNDS

Returned items are inspected before a refund decision.

Approved refunds are submitted to the original payment method within five business days after inspection. Your bank or payment provider may require additional posting time.

CANCELLATIONS

Contact us promptly to cancel. Cancellation cannot be guaranteed after processing or dispatch begins. Shipped orders may be returned under this policy.

CONTACT

Clcmgs
CS@clcmgs.com